Independent Customer (User) Satisfaction Survey

Name of the client: Paradip Port Trust, Paradip Port-754142, Odisha

Brief description of the study: The aim of the study is to evaluate of customer satisfaction by different customer categories for various types of services offered by Paradip Port. To identify the problem areas and thrust area for improvement.

Key study deliverables: Report submitted to the Paradip Port Trust, Odisha

Year: 2014

Area coverage: Odisha